Datenschutzrichtlinie

Last Updated: January 25, 2025

This Privacy Policy describes how Zarreti (the "Site," "we," "us," or "our") collects, uses, and discloses your personal data when you visit our website, use our services, or make a purchase via zarreti.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual from whom we have collected information under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, adjust the "Last Updated" date, and take any other necessary steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL DATA

To provide the Services, we collect personal data about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users.

WHAT PERSONAL DATA DO WE COLLECT?

The types of personal data we collect depend on how you interact with our Site and Services. When we use the term "personal data," we refer to information that identifies you, relates to you, describes you, or is associated with you.

DATA WE COLLECT DIRECTLY FROM YOU

Data you provide directly through our Services may include:

  • Contact Information such as your name, address, phone number, and email address.
  • Order Information including your name, billing address, shipping address, payment confirmation, and phone number.
  • Account Information such as your username, password, and security questions.
  • Customer Support Data such as information you provide when communicating with us.

DATA WE COLLECT AUTOMATICALLY

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies for this purpose. Usage Data may include information about how you access and use our Site, such as device details, browser information, network connections, IP address, and other interaction data.

DATA WE OBTAIN FROM THIRD PARTIES

We may also obtain information about you from third parties, including vendors and service providers, such as:

  • Companies supporting our Site and Services, such as Shopify.
  • Payment processors that collect payment information for order processing.
  • Marketing and advertising partners that collect data for personalized advertising.

HOW WE USE YOUR PERSONAL DATA

  • Providing Products and Services: We use your data to provide Services, process payments, fulfill orders, and offer customer support.
  • Marketing and Advertising: We may use your data for marketing purposes, such as promotional emails and advertisements.
  • Security and Fraud Prevention: We use your data to detect and prevent fraudulent, illegal, or malicious activities.
  • Communication and Service Improvement: We use your data to provide support and enhance our services.

COOKIES

We use cookies to optimize our Site and Services. For specific information about our cookies, see Shopify’s Cookie Policy. You can manage cookies through your browser settings.

HOW WE SHARE PERSONAL DATA

  • With service providers such as payment processors, logistics partners, and customer support providers.
  • With business and marketing partners.
  • With law enforcement agencies if required by law.

YOUR RIGHTS

  • Right to Access: You can request a copy of your personal data.
  • Right to Deletion: You can request that we delete your data.
  • Right to Correction: You can request corrections to inaccurate information.
  • Right to Object: You can object to the use of your data.

CONTACT INFORMATION

Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong
E-mail: info@zarreti.com
FAQ: Frequently Asked Questions
Phone: +852 6452 2914
Contact Form

 

Customer Service Hours: Monday - Saturday: 9:30 AM - 7:00 PM

We strive to respond within 1-2 business days.