Shop name:Zarreti

Company name:Ecomatix B.V

Chamber of Commerce number:89610415

BTW Nummer:NL865039434B01

Address:De Nieuwe Erven 3, 5431NV, Cuijk, Noord-Brabant, Netherlands

Phone Number: +447537131647

Email: info@zarreti.com

Opening hours:
Monday to Friday: 8:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 5:00 PM

Purpose of Contact

Our customer service team is ready to help you with:

• Questions about orders (tracking, status, changes)
• Detailed product information and personal recommendations
• Handling and resolving complaints and feedback
• Guidance with returns and exchanges

Preferred Methods of Contact

• Immediate concerns: Call us at +447537131647 for quick assistance.
• Order questions and feedback: Email us at info@zarreti.com or use our contact form for questions regarding orders or to provide feedback. We aim to respond within one working day.

‏‏‎Privacy and Data Processing

"We attach great importance to your privacy. All personal data you share with our customer service is handled in accordance with GDPR guidelines and our Privacy Policy."

General Terms and Conditions

Contact with our customer service means acceptance of our General Terms and Conditions.

Customer Service Commitment

We promise to provide timely, courteous and effective service to ensure your satisfaction.

Limits

While we strive to resolve all concerns internally, it may sometimes be necessary to refer issues to external partners (e.g. shipping issues).

Policy updates

This contact policy may be amended to reflect changes in our services. Important updates will be communicated via email or notifications on the website.